Cancellation policy

Purchase Options and Cancellation Policy

We at FoFill AB strive to make your shopping experience as flexible and worry-free as possible. Below you will find information about our purchase options and our cancellation policy.

Purchase option
We offer a wide range of payment options to meet your needs:

Credit/Debit Card: We accept most major credit and debit cards.
Direct payment via Bank: Make a direct transfer from your bank.
Invoice: Shop now and pay later with an invoice sent to your email.
Installment: Spread the cost over several months (availability may vary depending on amount and credit check).
E-wallet: Use popular e-wallets for fast and secure transactions.

All transactions are protected with advanced encryption to ensure your security and privacy.

Cancellation policy
We understand that plans can change. Here's what you need to know about canceling an order:

Cancellation before delivery: You can cancel your order free of charge before it has been dispatched from our warehouse. Contact our customer service as soon as possible to notify of the cancellation.
Cancellation after delivery: If your order has already been shipped, you can still choose to return the product after you have received it, in accordance with our returns policy. Please note that you may have to pay the return shipping cost. Custom or special order items: Please note that custom products or special orders cannot be canceled after production or customization has begun.
Refunds: Refunds are made using the same payment method used at the time of purchase. The repayment period may vary depending on the payment method and bank.

Contact for Cancellations
If you need to cancel an order or have questions about our cancellation policy, please contact our customer service:

Telephone: 010-750 07 90
Email: info@fofill.se

We are here to help and make sure the process is as smooth as possible for you. Thank you for choosing FoFill AB.